Terms Of Business

Terms of Business Effective Date: 25/05/2018 

Client Name: ______________________________

Revoclife Ltd T/A Gateway Insurance & Investments

Status

Revoclife Ltd T/A Gateway Insurance & Investments (“the Company”) is regulated by the Central Bank of Ireland.

Terms of Business

Attached are the Company’s Terms of Business, which outline the basis on which we provide services to our clients.  Please ensure that you read this document carefully. These Terms of Business apply to all business transactions undertaken for you or services provided to you and will remain inforce until further notice.  Should we make any material changes to our Terms, we will advise you in advance of providing any further services to you.

Privacy Policy

Here at Revoclife Ltd T/A Gateway Insurance & Investments we take your privacy seriously and will only use your personal information to provide the products and services you have requested from us.

However, from time to time we would like to contact you with details of other products/ offers/ services/ competitions we provide.  If you consent to us contacting you for this purpose please tick to say how you would like us to contact you:

Post                          Email                        Telephone                               Text Message

I agree

If you do not wish to be contacted for other Products – Please tick here

CLIENT ACKNOWLEDGEMENT.

I acknowledge and confirm that I have been provided with a copy of the Terms of Business of Gateway Insurance & Investments dated 25thMay 2018, and that I have read through and understand these terms.

 

 

Signed:…………………………………..       Dated:……………………….

Signed:…………………………………..    Dated:……………………….

You can opt out of this service at any time by writing to Revoclife Ltd T/A Gateway Insurance & Investments or by selecting the unsubscribe option on any email sent.

Yours Sincerely,

Tom Fitzgerald

Director

Terms of Business of: Revoclife Ltd T/A Gateway Insurance & Investments            Effective Date – 25thMay 2018

Revoclife Ltd T/A Gateway Insurance & Investments Are Independent Brokers.

These Terms of Business set out the Basis on which Revoclife Ltd T/A Gateway Insurance & Investmentswill provide Business series to you as a client of the firm. They also contain details of our regulatory and statutory obligations and the respective duties of both the Firm and you in relation to such services. Revoclife Ltd T/A Gateway Insurance & Investmentsis a member of Brokers Ireland.

Authorised Status

Revoclife Ltd T/A Gateway Insurance & Investmentsis authorised by the Central Bank as an Insurance/Reinsurance intermediary under the European Communities (Insurance Mediation) Regulations, 2005 (as amended), as an Investment Business Firm under Section 10 of the Investment Intermediaries Act,1995 (as amended) and Investment Product Intermediary under Section 31 of the Investment Intermediaries Act, 1995(as amended) Investment Product Intermediary  under the Investment Intermediaries Act 1995. Copies of our various Authorisations are available on request. Our Authorisations can be verified by contacting the Central Bank on 01 224 6000. We are subject to the Central Banks Consumer Protection Code, Minimum Competency Code, Fitness and Probity Standards – these can be found on the Central Banks website www.centralbank.ie

Data Protection

Revoclife Ltd T/A Gateway Insurance & Investments complies with the requirements of the General Data Protection Regulation 2018 and the Irish Data Protection Act 1988 and 2003.

The data which you provide to us will be held on a computer database and paper files for the purpose of arranging transactions on your behalf. The data will be processed only in ways compatible with the purposes for which it was given and as outlined in our Data Privacy Notice and Data Protection policy.  We would also like to keep you informed of insurance, investment and any other services provided by us or associated companies with which we have a formal business arrangement; which we think may be of interest to you. We would like to contact you by way of letter, email or telephone call.  If you would like to receive to receive such marketing information please complete the permission statements contained in the Terms of Business acknowledgement letter attached.

We may receive referrals from such firms and may advise them of any transactions arranged for you.

You have the right at any time to request a copy of any “personal data” within the meaning of the GDPR that our office holds about you and to have any inaccuracies in that information corrected.  Please contact us at info@gate-way.ieif you have any concerns bout your personal data.

  • Revoclife Ltd T/A Gateway Insurance & Investments;Trade with authorised product producers only, but in doing so cannot guarantee the continuing solvency of said product producers nor can we be held responsible for the insolvency of any such product producer.
  • Revoclife Ltd T/A Gateway Insurance & Investments;is authorised to offer broad-based investment advice. This includes advice on life assurance policies, serious illness and other protection policies, pension policies and other related retirement policies, savings and investment life assurance policies.

A list of our Life product producers which whom we hold an agency appointment is available on request.

  • Revoclife Ltd T/A Gateway Insurance & Investments.;Is authorised to offer broad based insurance advice and give a fair analysis of the market including property, motor, livestock, liability, marine, aircraft, home and all related non-life insurance.

A list of our Commercial/Personal Lines product producers which whom we hold an agency appointment is available on request.

  • Revoclife Ltd T/A Gateway Insurance & Investments.; Is a Deposit Broker.

Revoclife Ltd T/A Gateway Insurance & Investments.; Is authorised to receive and transmit orders on your behalf to product producers from which it has received a written letter of appointment.

  • Revoclife Ltd T/A Gateway Insurance & Investments;Arrange insurance in accordance with information received. It is important to ensure that all information provided is correct.  Failure to disclose material information could invalidate your insurance.

 

  • Revoclife Ltd T/A Gateway Insurance & Investments.; Is remunerated by a professional fee for the initial work activity and time spent in seeking the best terms, advice, product and product producer for your specific needs. An Administration Fee is also charged for the activity involved in the Renewal of the policy and also any Alterations that take place during and at termination of a policy, including duplicate documentation. A scale of our Fees is under noted. We are usually remunerated by commission received from the product producers for the work involved in placing an order and finalizing the product with them on your behalf. Details of commission arrangements are available on request (Some product producers do not pay a commission).

 

Scale of Fees

 Initial FeeRenewal Policy Alterations / Cancellation
MotorUp to a Max of €100Up to a Max of €100Up to a Max of €100
HouseUp to a Max of €100Up to a Max of €100Up to a Max of €100
Commercial Up to a Max of 25%Up to a Max of 25%Up to a Max of 25%

Additional Fees / Income Chargeable on Premium Finance

 

  • Revoclife Ltd T/A Gateway Insurance & Investments.; Is remunerated by commission or fee for arranging and/or the provision of advice regarding Assurance, Insurance, Claims etc, Fees are charged on a time spent and disbursement basis.  Our current basic hourly rate is up to €250 for directors, Consultants, and up to €100 for support staff.  In determining the rate and any additional charges, factors such as specialist’s skills, complexity, value risk and urgency will be taken into account.  The rate of fees charged will be consistent with the industry average.

 

We reserve the right to amend these fees should the complexity of the product require a higher fee. We will confirm and agree this fee with you prior to any increased charge being applied.

  • Revoclife Ltd T/A Gateway Insurance & Investments.; Will accept payments in Cash, Cheque and by Credit / Debit card in respect of all classes of Insurance in the circumstances permitted under Section 25G of the Investment Intermediaries Act 1995. Revoclife Ltd T/A Gateway Insurance & Investmentsis not authorised to accept cash or negotiable instruments in any other circumstances.

Premiums are due on / or before Renewal / Inception Date. Under the Central Bank Legislation very strict rules apply in the payment of premiums to Insurance Companies. We will not be able to pay premiums to Insures which have not been received from clients. Therefore, to avoid policy cancellation, premiums must be paid strictly within the credit terms, if agreed, otherwise immediately prior to cover incepting or Renewal Date.

  • A consumer (as defined by SI No. 853 of 2004) has the right to withdraw from an insurance policy (as defined under SI No. 853 of 2004) within 14 days of the start date of the policy without penalty and without giving any reason – this is known as the Cooling Off period. The right of withdrawal may be exercised by notice in writing to Revoclife Ltd T/A Gateway Insurance & Investments, quoting your policy number. Should this right be exercised the Insurance Company may charge a pro rata premium for the period you are on cover. If the cover is motor insurance the premium cannot be refunded until the Certificate of Insurance and Windscreen Disc have been received by Revoclife Ltd T/A Gateway Insurance & Investments.

You, the customer can cancel your policy by notice in writing at any time. Provided that all reasonable charges pertaining to costs incurred by Revoclife Ltd T/A Gateway Insurance & Investmentshave been paid and provided that no incident giving rise to a claim has occurred in the current period of insurance, you will be entitled to a proportionate return of the premium for the un-expired period of insurance unless the policy is on a minimum and deposit basis, and if this is the case, no return will be allowed on the policy and this will be noted on your policy schedule. If you cancel during the first year (outside of the Cooling Off period) short term rates apply, please see policy terms and conditions. In the case of cancellation of motor insurance you must return the Certificate of Insurance and Windscreen Disc toRevoclife Ltd T/A Gateway Insurance & Investments. Insurance companies normally reserve the right to cancel policies at any time by giving appropriate notice to your last known address. Please refer to your policy terms and conditions. In the event of a policy being cancelled during the period of insurance, any return due will be net of commission and fees.

    • Revoclife Ltd T/A Gateway Insurance & Investments, Policyis to avoid any conflict of interest when providing business services to its client. However, should an unavoidable conflict arise we will advise you of this in writing before proceeding to provide any business service.  If you have not been advised of any such conflict you are entitled to assume that none arises.
    • Revoclife Ltd T/A Gateway Insurance & Investments;Isa member of the Investor Compensation Scheme, which provides certain remedies to eligible clients in the event of default by the firm. The main details of the operation and conditions of the scheme are in accordance with the “Investor Compensation Act 1998”,
      • Revoclife Ltd T/A Gateway Insurance & Investments;Is bonded through its membership of Brokers Ireland for €250,000 with an inner limit of €100,000 per client up to certain maxima. 
      • Revoclife Ltd T/A Gateway Insurance & Investments.; Reserve the right to instigate cancellation proceeding in the event of the following:
      • Your non-payment of the premium due at inception, renewal or following a mid-term adjustment
      • Your bank returns your cheque due to insufficient funds or any other reason
      • Non-disclosure of relevant information
      • Insurer imposed cancellation

      Your insurer may cancel your policy in certain circumstances. These conditions are clearly outlined on all policy documents. We reserve the right to take legal action for the recovery of any outstanding premiums due to insurers or fees due toRevoclife Ltd T/A Gateway Insurance & Investments.

      • Revoclife Ltd T/A Gateway Insurance & Investments;has a written procedure in place for the effective consideration and handling of complaints. Any complaints should be addressed in writing to the Compliance OfficerRevoclife Ltd T/A Gateway Insurance & Investments. Each complaint will be acknowledged by us within 5 working days of receipt, updates will be advised in intervals of not more than 20 working days ,we will endeavour to resolve the complaint within 40 business days and findings will be furnished to you within 5 working days of completion of the investigation.

      In the event that you are not entirely satisfied with the firms handling of and response to your complaint, you have the right to complain to the Financial Services and Pensions Ombudsman, Lincoln House, Lincoln Place, Dublin 2, Phone: 015677000, Email: info@fspo.ie, Website: www.fspo.ie.

      • Revoclife Ltd T/A Gateway Insurance & Investments.;undertakes its activities in accordance with the laws of Republic of Ireland and any dispute will be governed by the laws of the Republic of Ireland.
      • Our Terms of Business is available on our website https://insurancequote.ie

    These terms of Business apply until further notice